All orders will be processed within 48 hours from the original order date and time, and will be shipped within 2 days maximum. All packages are shipped via UPS Ground Shipping. Once shipped, orders are generally received within 3-5 business days, with the exception of a few locations. We do not ship on weekends or Holidays.
Shipping cost will be a flat rate of $5. Shipments in value over $50 qualify for FREE SHIPPING.
While we will do all we can to ensure your order is delivered on time, blingglamour.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. Please note that all packages are shipped uninsured. We will not be held responsible should UPS lose your package. You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges. Once packages are marked delivered there is no claim we can make with the carrier.
Items bought on our website must be returned back to the address where we run our website. You may exchange any unworn, unwashed or unused merchandise within 15 days of the ship date. All returned items must have original tags and receipts in order to be eligible for a return. ALL RETURNS must be made within 15 DAYS of the SHIP DATE and HAVE TAGS and RECEIPT or we will not honor the return.
Merchandise that is returned to our online store will be subject to our online store return policy. Merchandise may be returned to the online store. To obtain a return label please email us at [email protected]. Please include your order number and information about the return. We will then issue you a RETURN LABEL. Returns must be mailed within 48hrs of receiving the return label. Items mailed back to the online store will be eligible for exchange or return. Exchanges will be subject to new shipping costs of $5.
IN STORE RETURNS
Merchandise that is returned to one of our store locations will be subject to our in store return policy. Funds will NOT be credited back to the credit card used at the time of the return. Merchandise may be returned for an exchange or for store credit, shipping costs are NOT refundable. NO REFUNDS WILL BE GIVEN AT THE STORE LOCATIONS. Exchanges may only be made on unworn, unwashed or unused items with original tags and receipt within 15 days of purchase.
In order to return items to one of our store locations for in store credit or exchange, you MUST have made an account with us when you bought those items. When our workers create an account for you this then allows for in store credit and exchanges to be done for you in the future. If you decide to not give the worker your name and phone number to create an account for you, then in-store credit and exchanges will NOT be able to happen.
We are very strict on our 15 day return policy. This is due to our fast pace moving inventory and the high demand for our products. No matter what the circumstances are, we WILL NOT accept any returns past our 15 day time frame. We feel it is unfair to bend the rules for any customer and therefore we will not. We urge you to please not place an order unless you feel you can abide by this policy.
Still need help? Customer Service can be reached via email at [email protected]. We will respond to all questions within 1-3 business days. Please note that though we have a 15 day return policy on clothing items, ALL SALE ITEMS ARE FINAL and not eligible for return. We urge you to please take extra care when opening your packages as we cannot be held responsible for any damages that may occur once the merchandise leaves our store. We do reserve the right to refuse any returns that we feel are not compliant with our return policies. All merchandise is inspected before it is shipped.