FAQs

Shipping + Exchanges

Shipping Policy

All orders will be processed within 48 hours from the original order date and time, and will be shipped within 2 days maximum.  All packages are shipped via UPS Ground Shipping.  Once shipped, orders are generally received within 3-7 business days, with the exception of a few locations. We do not ship on weekends or Holidays.

Please note: Orders CANNOT be changed, modified, or canceled after checkout. 

Shipping cost will be a flat rate of $9.99. Shipments in value over $99 (prior to tax) qualify for FREE SHIPPING.

 

While we will do all we can to ensure your order is delivered on time, blingglamour.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.  Please note that all packages are shipped uninsured.  We will not be held responsible should UPS lose your package.  You will only be charged for the items that are shipped to you, along with the applicable shipping and tax charges.  Once packages are marked delivered there is no claim we can make with the carrier.

 

Exchange Policy

Items bought on our website must be returned back to the address where we run our website. You may exchange any unworn, unwashed or unused merchandise within 15 days of the ship date.  All returned items must have original tags and receipts in order to be eligible for a return.  ALL EXCHANGES must be made within 15 DAYS of the SHIP DATE and HAVE TAGS and RECEIPT or we will not honor the return. Shipping is not credited to your customer account ONLY cost of the merchandise once is is received back to the store it was shipped from. Your customer account balance will have a credit that never expires! Use your credit balance at any of our store locations or online! 

 

ONLINE RETURNS

Merchandise that is returned to our online store will be subject to our online store return policy.  Merchandise may be returned to the online store (items brought back in store  are subject to our in store return policy for store credit or exchange only). Items may be mailed back to Bling DC- 536 N Andover Road Wichita, KS 67002 Returns will be shipped at the expense of the customer, unless an error is made on behalf of BLiNG. Please include your order number and information about the return. Items mailed back to the online store will be eligible for exchange or return. Exchanges will be subject to new shipping costs of $9.99.

ALL RETURNS must be made within 15 DAYS of the SHIP DATE and HAVE TAGS and RECEIPT or we will not honor the return. We urge you to please take extra care when opening your packages as we cannot be held responsible for any damages that may occur once the merchandise leaves our store.  We do reserve the right to refuse any returns that we feel are not compliant with our return policies.  All merchandise is inspected before it is shipped.

Please note: Orders CANNOT be changed, modified, or canceled after checkout.

BOGO Return Policy

 

Exchanges

Items from a BOGO deal are individually eligible to exchange for any item that is of equal or lesser value than the original item’s full price. Any price difference between the original item(s) and the new item(s) will be refunded or charged to your original form of payment. Please see the example below.

Returns

Items purchased during a BOGO offer are viewed as pairs. The BOGO offer applies to the lower-priced item in the pair, making the lower-priced item free. If a return is necessary, each item in the pair has a new, equal value based off of the order total for the two items minus shipping charges. Returning any of the items from a BOGO offer will refund the new value of the returned item to your original method of payment. Please see the examples below.

Example for Exchanging One Item from a BOGO Offer

The order contains two items: Item #1 is $14.95 and Item #2 is $18.95. If an exchange is set up for Item #1, any item that is priced $14.95 or less is eligible for the exchange. If an exchange is set up for Item #2, any item that is priced $18.95 or less is eligible for the exchange. Any price difference between the original item(s) and the new item(s) will be refunded or charged to your original form of payment.

Example for Returning One Item from a BOGO Offer

The order contains two items: Item #1 is $14.95 and Item #2 is $18.95. The order total (minus shipping) is $18.95 (the BOGO offer applies to Item #1), meaning each item now has a value of $9.48, or half the order total. Because the order total is divided equally between the two items, the refund amount will be $9.48 regardless of which pair is returned. Refunds do not include shipping charges.

Example for Returning Both Items from a BOGO Offer

The order contains two items: Item #1 is $14.95 and Item #2 is $18.95. The order total (minus shipping) is $18.95 (the BOGO offer applies to Item #1), meaning each item in the pair now has a value of $9.48, which is half of the order total. Returning both items will refund $18.95 (plus any applicable tax) back to the original method of payment. Refunds do not include shipping charges.

 

 

IN STORE RETURNS

            Merchandise that is returned to one of our store locations will be subject to our in store return policy. Funds will NOT be credited back to the credit card used at the time of the return. Merchandise may be returned for an exchange or for store credit, shipping costs are NOT refundable. NO REFUNDS WILL BE GIVEN AT THE STORE LOCATIONS.  Exchanges may only be made on unworn, unwashed or unused items with original tags and receipt within 15 days of purchase.

            In order to return items to one of our store locations for in store credit or exchange, you MUST have made an account with us when you bought those items. When our workers create an account for you this then allows for in store credit and exchanges to be done for you in the future. If you decide to not give the worker your name and phone number to create an account for you, then in-store credit and exchanges will NOT be able to be facilitated. 

 

We are very strict on our 15 day return policy.  This is due to our fast pace moving inventory and the high demand for our products.  No matter what the circumstances are, we WILL NOT accept any returns past our 15 day time frame.  We feel it is unfair to bend the rules for any customer and therefore we will not.  We urge you to please not place an order unless you feel you can abide by this policy.

Still need help?  Customer Service can be reached via email at shopblingonline@gmail.com.  We will respond to all questions within 1-3 business days.  Please note that though we have a 15 day return policy on clothing items, ALL SALE ITEMS ARE FINAL and not eligible for return.  We urge you to please take extra care when opening your packages as we cannot be held responsible for any damages that may occur once the merchandise leaves our store.  We do reserve the right to refuse any returns that we feel are not compliant with our return policies.  All merchandise is inspected before it is shipped.

 

Bling Gift Cards + Store Credits

At this time, Bling Gift Cards and Store Credits will NOT be able to be used online.

 You can still use them at any one of our store locations. Sorry for any inconvenience.

 

Privacy Policy

Privacy Policy

 

Protecting your private information is our priority.  This Statement of Privacy applies to the www.blingglamour.com and Bling, Inc. and governs data collection and usage.  For the purposes of this Privacy Policy, unless otherwise noted, all references to Bling, Inc. include www.blingglmour.com and Bling, Inc.  The Bling, Inc. website is an e-commerce site.  By using the Bling, Inc. website, you consent to the data practices described in this statement.

 

Collection of you Personal Information

Bling, Inc. may collect personally indentifiable information, such as your name.  If you purchase Bling, Inc.'s products and services, we collect billing and credit card information.  This information is used to complete the purchase transaction.  We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by Bling, Inc.  This information can include:  your IP address, browser type, domain names, access times and referring website addresses.  This information is used for the operation of the service to maintain quality of the service, and to provide general statistics regarding use of the Bling, Inc. website.

Bling, Inc. encourages you to review the privacy statements of websites you choose to link to from Bling, Inc. so that you can understand how those websites collect, use and share your information.  Bling, Inc. is not responsible for the privacy statements or other content on websites outside of the Bling, Inc. website.

 

Use of your Personal Information

Bling, Inc. collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Bling, Inc. may also use your personally identifiable information to inform you of other products or services available from Bling, Inc. and its affiliates.  Bling, Inc. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Bling, Inc. does not sell, rent or lease its customer lists to third parties.

Bling, Inc. may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.  All such third parties are prohibited from using your personal information except to provide these services to Bling, Inc., and they are required to maintain the confidentiality of your information.

Bling, Inc. may keep track of the websites and pages our users visit within Bling, Inc., in order to determine what Bling, Inc. services are the most popular.  This data is used to deliver customized content and advertising within Bling, Inc. to customers whose behavior indicates that they are interested in a particular subject area.

Bling, Inc. will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Bling, Inc. or the site; (b) protect and defend the rights or property of Bling, Inc.; and , (c) act under exigent circumstances to protect the personal safety of users of Bling, Inc. or the public.

 

Security of your Personal Information

Bling, Inc. secures your personal information from unauthorized access, use or disclosure.  When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

 

Children Under Thirteen

Bling, Inc. does not knowingly collect personally identifiable information from children under the age of thirteen.  If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information.  Users may opt-out of receiving any or all communications from Bling, Inc. by contacting us here:

Email: shopblingonline@gmail.com

 

Changes to this Statement

Bling, Inc. will occasionally update this Statement of Privacy to reflect company and customer feedback.  Bling, Inc. encourages you to periodically review this Statement to be informed of how Bling, Inc. is protecting your information.

 

Contact Information

Bling, Inc. welcomes your questions or comments regarding the Statement of Privacy.  If you believe that Bling, Inc. has not adhered to this Statement, please contact Bling, Inc. at:

Bling, Inc.

536 N Andover Road 

Andover, KS 67002

 

Email Address:

shopblingonline@gmail.com

 

Telephone Number:

(620) 290-2761